Refund Policy

 Refund Policy 

 

Due to the nature of digital design and customized branding services, we do not offer returns once a project has started or been delivered. However, your satisfaction is our priority, and we are happy to review special cases.

 

01

Non-Refundable Services

 

All delivered digital files (logos, designs, templates, etc.).

Services that have already been initiated or partially completed.

 

02

Refund Eligibility

 A full or partial refund may be issued in the following cases:

Payment was made by mistake, and no work has started.

A service was not delivered within the agreed timeline, and no prior notice or progress was shared.

The delivered work was completely different from the agreed-upon brief and cannot be corrected through revisions.

 

03

Process for Requesting a Refund

 To request a refund, please contact us via email 7 days of receiving the service. We will review your case within 3–5 business days.

 

04

Partial Refunds

 In cases where work has started but not completed, partial refunds may be issued based on the progress made.

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